Frequently Asked Questions (FAQ)

FAQs

Here are some frequently asked questions about Sun Motors:

Question	Answer
Where are you located?	We are located at Unit 3, John F Kennedy Rd, Dublin 12. You can find us easily using our interactive map on our website or contact us for directions.
What are your hours of operation?	We are open Monday to Friday from 9am to 6pm, and Saturday from 10am to 4pm. We're closed on Sundays and public holidays.
Do you offer financing options?	Yes, we work with multiple lenders to provide competitive financing options. Use our finance calculator or apply for a loan directly through our website.
Do you accept trade-ins?	Absolutely! We accept trade-ins and offer competitive valuations. You can get an instant estimate using our trade-in value calculator or bring your vehicle for a professional appraisal.
Do you offer warranties on your vehicles?	Yes, all our vehicles come with a standard 3-month/5,000km warranty. We also offer extended warranty options up to 24 months. See our warranty information for full details.
Can you source a specific car for me?	Yes! We offer a professional car sourcing service from Japan, Singapore, and the UK. We can find your perfect vehicle with a 100% satisfaction guarantee or full refund.
How do I know if a car is still available?	Our inventory is updated regularly. You can call us at (089) 966-2592 to check availability or schedule a viewing of any vehicle listed on our website.
Do you provide vehicle history reports?	Yes, we can provide vehicle history reports for most of our cars. We believe in transparency and want you to make an informed decision about your purchase.
Can I schedule a test drive?	Absolutely! We encourage test drives for all our vehicles. Please bring a valid Irish driving licence and contact us to arrange a convenient time.
What payment methods do you accept?	We accept cash, bank transfers, certified cheques, and financing through our approved lenders. Credit card payments may be accepted for deposits.
Do you help with NCT and registration?	Yes, we can assist with NCT bookings and vehicle registration transfers. We'll guide you through all the necessary paperwork and requirements.
What if I'm not satisfied with my purchase?	Customer satisfaction is our priority. We offer a comprehensive warranty and support service. If you have any concerns, please contact us immediately so we can resolve them.
Do you offer delivery services?	Yes, we can arrange delivery within the Dublin area and surrounding counties for an additional fee. Contact us to discuss delivery options and pricing.
Can I view cars outside business hours?	We may be able to arrange viewings outside normal hours by appointment. Please call us at (089) 966-2592 to discuss your requirements.
Do you offer insurance assistance?	While we don't sell insurance directly, we can provide guidance on insurance requirements and recommendations. Check our insurance information page for helpful tips.
What makes Sun Motors different from other dealers?	We focus on quality, transparency, and customer service. Every vehicle is thoroughly inspected, we provide honest assessments, competitive pricing, and comprehensive after-sales support.
Do you buy cars directly from customers?	Yes, we purchase quality vehicles directly from customers. Use our trade-in calculator for an estimate or contact us for a professional valuation.
How long does the sourcing process take?	Our car sourcing service typically takes 2-3 months from order to delivery, depending on the specific vehicle and shipping schedules from Japan, Singapore, or the UK.
What documentation do I need to buy a car?	You'll need valid photo ID (driving licence or passport), proof of address, and proof of insurance. For financing, additional documentation may be required.
Do you offer maintenance services?	While we don't provide maintenance services directly, we can recommend trusted local service providers. Check our maintenance tips for helpful advice on caring for your vehicle.