Warranty Information
At Sun Motors, we stand behind the quality of our vehicles. Our comprehensive warranty coverage gives you peace of mind with every purchase.
Our Warranty Coverage
3-Month/5,000km Warranty
All vehicles come with our standard 3-month or 5,000 kilometer warranty (whichever comes first).
- Engine and transmission coverage
- Cooling system protection
- Electrical system coverage
- Brake system protection
- Steering and suspension
12-Month Extended Warranty
Optional extended warranty available for additional peace of mind and protection.
- Comprehensive mechanical coverage
- Nationwide service network
- 24/7 breakdown assistance
- Courtesy car provision
- No excess on approved repairs
Comprehensive Care Package
Our most comprehensive protection plan for maximum coverage and benefits.
- 24-month warranty coverage
- AA breakdown assistance
- Key replacement service
- Windscreen protection
- Annual service discount
What's Covered vs. What's Not
| Component/System | Standard Warranty | Extended Warranty | Notes |
|---|---|---|---|
| Engine & Transmission | ✓ Covered | ✓ Covered | Major mechanical components |
| Cooling System | ✓ Covered | ✓ Covered | Radiator, water pump, thermostat |
| Electrical System | ✓ Covered | ✓ Covered | Alternator, starter, ECU |
| Brake System | ✓ Covered | ✓ Covered | Master cylinder, brake servos |
| Steering & Suspension | ✓ Covered | ✓ Covered | Power steering, shock absorbers |
| Air Conditioning | ✗ Not Covered | ✓ Covered | Compressor, condenser |
| Wear & Tear Items | ✗ Not Covered | ✗ Not Covered | Brake pads, tyres, wiper blades |
| Bodywork & Paint | ✗ Not Covered | ✗ Not Covered | Cosmetic damage only |
How to Make a Warranty Claim
Contact Us Immediately
Call our warranty hotline at (089) 966-2592 as soon as you notice a problem. Don't attempt repairs before contacting us.
Provide Documentation
Have your warranty certificate, vehicle registration, and proof of purchase ready. Describe the issue clearly.
Authorized Inspection
We'll arrange for an authorized technician to inspect your vehicle and diagnose the issue at an approved service center.
Claim Approval
If the claim is approved, we'll authorize the repair work. You may be provided with a courtesy car if needed.
Quality Repairs
Repairs will be completed using genuine or approved parts by qualified technicians to manufacturer standards.
Warranty Terms & Conditions
Important Conditions:
- Regular Servicing: Vehicle must be serviced according to manufacturer's schedule
- Genuine Parts: Only genuine or approved replacement parts must be used
- Authorized Repairs: All warranty work must be pre-approved
- Proper Use: Vehicle must be used for normal driving conditions
- Maintenance Records: Keep all service and repair documentation
- Immediate Reporting: Report issues promptly to avoid further damage
⚠️ Warranty Exclusions:
- Damage caused by accidents, misuse, or negligence
- Modifications not approved by the manufacturer
- Normal wear and tear items (tyres, brake pads, batteries)
- Damage from racing, off-road use, or commercial use
- Repairs done without prior authorization
- Damage from lack of proper maintenance
- Cosmetic issues that don't affect vehicle operation
💡 Tips to Maintain Your Warranty:
- Follow the manufacturer's recommended service schedule
- Use only approved fluids and parts
- Keep detailed records of all maintenance and repairs
- Address minor issues before they become major problems
- Don't modify your vehicle without checking warranty implications
- Have work done by qualified, authorized service providers
Questions About Your Warranty?
Our team is here to help explain your coverage and assist with any warranty-related questions.